Always keep your sales slip as proof of purchase for customs, as a means of reconciling your account when you get home, and as proof of purchase in case of a dispute. The Customers’ Ombudsman of Access Bank mediates fair settlement between the bank and its customers for complaints that have remained unresolved for 90 days and above. If your card carries the emergency replacement feature, Visa will replace a lost card while you travel within one working day. Illegal. Remera Branch. We will exclude posting comments concerning threatened or actual litigation, or disputes, between you and any other person or entity. Do not use your card to make purchases online on websites you are not sure of its security. The National Bank of Rwanda is a Public institution with legal personality and independence in operations, administration, and financial areas. The Official Website of Access Bank RwandaAccess Bank Plc, Head Office Plot 999c, Danmole Street. Access Bank Excites Female SMEs across Africa with Womenpreneur Pitch-A-Ton Second Edition, Access Bank Launches a New Family and Friends Saving Account, ‘Twisungane Dutsinde’ Promo, Access Bank in Partnership with SFH and RBC Launch Breast Cancer Awareness Initiative, 2015 Corporate Social Responsibility launch. Do not leave cards in the glove compartment of your car. Stay Informed with what we have been up to! Do not give your PIN to a stranger to assist you. Recent executive movements at Access Bank. The model allows Access Bank to contract third party retail networks across the country to serve as banking agents offering financial services on their behalf. National Bank of Rwanda Urwego Opportunity Bank (UOB) Access Bank Rwanda (ABR) Diamond Trust Bank (DTB) Commercial Bank of Rwanda (Banque Commerciale du Rwanda) (BCR) Kenya Commercial Bank (KCB) Compagnie Générale de Banque (Cogebanque) Rwanda Development Bank (Banque Rwandaise de Développement) (BRD) Ecobank (Rwanda) (EBR) Banque Populaire du Rwanda SA (BPR) Housing Bank of Rwanda … Avenue Kalisimbi Muhima, Kigali. Matheus Branch. This will ensure that you have a receipt as proof of purchase in case you lose your tickets or if the trip is cancelled. AB Bank Rwanda; Unguka Bank; Development banks. You are Here: Home -   Contact Us - We Care. Access Bank and her partner card schemes (Interswitch, Visa, Valucard) will never send you an e-mail asking for confidential information such as account numbers, passwords, PIN numbers, credit card numbers or social security numbers. Banks have restrictions on daily withdrawals that apply even when you are abroad. Central Securities Depository. Access Bank Rwanda has introduced a novel product of agency banking dubbed ‘Ikaze Agency Banking’ with an aim to improve proximity to customers and increase presence across the country. Access Bank Rwanda yashimiwe nka banki y’ubucuruzi yahize izindi mu gutanga serivisi nziza mu mwaka wa 2020 mu bihembo bizwi nka Service Excellence Award, abayobozi bayo bahiga kurushaho kunoza serivisi igeza ku bayigana. Off Topic. The easiest way to get local currency is through Visa/Plus ATM network machines in 170 countries. They can be contacted by telephone: +250788145100. The Official Website of Access Bank RwandaAccess Bank Plc, Head Office Plot 999c, Danmole Street. Confirm account balance from an ATM or bank when you receive a credit alert before releasing goods. Visa’s Customer Care Services are as close as the nearest telephone. During the Service Excellence Award 2020 ceremony held on Friday, December 4, at Park Inn by Radisson Kigali, Access Bank (Rwanda) Plc was awarded “Commercial Bank of the Year”. Customers’ Ombudsman Contact details: Comments focused on selling a product or service, or comments posted for a purpose of driving traffic to a particular website for personal, political, or monetary gain will be excluded. Where it is a fraudulent website, your card details can be used to make purchases online. No need for agents, bureaux or face-to-face reporting. After completing an ATM transaction, remember to take your card and transaction record-do not leave your receipt behind. Access Bank Excites Female SMEs across Africa with Womenpreneur Pitch-A-Ton Second Edition Access Bank Launches a New Family and Friends Saving Account, ‘Twisungane Dutsinde’ Promo Access Bank in Partnership with SFH and RBC Launch Breast Cancer Awareness Initiative Business Women Tipped on Tax Obligation 2015 Corporate Social Responsibility launch Stay Informed with what we have been up to! Check the arrival and baggage claim areas at international airports for the Visa/Plus ATM signs for easy access to local currency when you arrive in a foreign country or visit the ATM Locator to find an ATM in the city you are visiting. Use only secure Internet browsers that allow secure transmission of data. Contact Center Toll Free Numbers: 0700CallAccess (07002255222377), +234 1- 2712005-7, +234 1-2802500 3rd floor UTC building, Never respond to an e-mail request for personal or account information, even if appears to be from a trusted source. Avoid using initials, phone. Business Identifier Codes (BIC codes) for thousands of banks and financial institutions in more than 210 countries. Spam. In most instances, it may offer a more competitive rate than changing either cash or travellers cheques at bureaux de change or at your hotel. Some merchants can now convert your bill into your home currency. Check it against your monthly statements. Make sure that no one nearby can view your PIN or transaction amount. Contact Center Toll Free Numbers: 0700CallAccess (07002255222377), +234 1- 2712005-7, +234 1-2802500 Have your card ready to avoid having to go through your purse or wallet. Maps and Direction for ACCESS BANK (RWANDA) SA in KIGALI. You are Here: Home -   Contact Us - My Access, Informed and alert consumers assist in the frontline of defense against payment fraud. Swift codes. In fact, it’s a good idea to make a copy of everything in your wallet, including credit card numbers, and keep that in a safe place. Some of those websites do not require your PIN for payments to be made from your account. We welcome your participation as a means of sharing your own experiences, suggesting improvements, and chiming in on the conversation. Contact Center Toll Free Numbers: 0700CallAccess (07002255222377), +234 1- 2712005-7, +234 1-2802500 Different people save for different reasons. … Threatened or Actual Litigation. National Bank of Rwanda; The National Bank of Rwanda is the Central Bank of the Republic of Rwanda. T: +233 (0)302689313/4. Make sure your card is returned after every purchase. Be mindful of your surroundings-if the machine is poorly lit or in a secluded area, use another ATM. Kigali Rwanda. If your card becomes stuck inside an ATM machine, be suspicious of anyone offering their help, even if they appear to be a bank security officer. Their head office address is: Access Bank Rwanda Head Office, 3rd Floor UTC Building, Kigali, Rwanda. Check Visa’s currency conversion website to give you an indication of the rate you may receive abroad using your Visa card. Never give card numbers over the phone, unless you have initiated the call. You can also call our Toll Free Number: +250788145300. You can report e-mail fraud claiming to be from any of our partner card schemes by forwarding the suspicious message to: rwandacontactcenter@accessbankplc.com. Tel: + (250) 0788 145 274. The Ombuds process strives for a win: win resolution to ensure that the smooth customer/banker relationship is not disrupted by any complaint. Name Surname Country Private or Confidential Information. Before making a purchase, check the site’s delivery and return policies to ensure that items can be returned if they are not in satisfactory condition. If you use the ATMs/cash points for pocket money and charge the major expenses, such as hotels, to your payment cards, your withdrawal limit won’t be a problem. T: +233 (0) 302 661769 (any other head office line) Toll Free: 0800 00 4400. Rwanda Financial services AccessBank Rwanda received its microfinance bank licence on 31st December 2013 from the National Bank of Rwanda. Create an alert to follow the executive moves at Access Bank Rwanda. Off Adeola Odeku/Idejo Street Victoria Island, Lagos Nigeria. Registrar. We will exclude comments not related to the subject of the conversation. Card Security Tips, You can also call our Toll Free Number: +250788145300. Personal Attacks. E:Investorrelations@ghana.accessbankplc.com. The Ombuds’ Process is an Alternate Dispute Resolution yet informal medium wherein an aggrieved customer of the bank may lodge complaints/grievances over the telephone, email, letters, physical visit to the Ombuds’ Office and within the shortest time possible, the Customers Ombudsman will collate data/information from both parties and informally engage parties towards an amicable resolution of the complaint. Access Bank will not request such personal information from you either via mail or phone call. Make sure you sign your card on the signature panel as soon as you receive it. Email: rwandacontactcenter@accessbankplc.com. Comments in HTML format (or URLs) will not be accepted. 3rd Floor UTC Building. Keep this list in a safe place. All statements and viewpoints expressed in the comments are strictly those of the “commenter” alone, and do not constitute an official position of the Bank, unless they are posted by the original author (who is an authorized representative of the bank) or by a subject matter expert responding on behalf of that authorized representative. Access Bank Plc is one of the largest financial services provider, a s of December 2015, Access bank had an asset base in surplus of US$12.2 billion (NGN:2.412 trillion), and shareholders’ equity valued at approximately US$1.86 billion (NGN:367.8 billion). Contact Center Toll Free Numbers: 0700CallAccess (07002255222377), +234 1- 2712005-7, +234 1-2802500 Latest news and information from the World Bank and its development work in Rwanda. Building on the achievement of previous World Bank support to the energy sector, the Rwanda Energy Access and Quality Improvement Project (EAQIP) will advance Rwanda’s progress towards achieving UN Sustainable Development Goal 7 (SDG7) to ensure access to affordable, reliable, sustainable and modern energy for all, while also contributing to the country’s aim of reducing reliance … Contact Center Toll Free Numbers: 0700CallAccess (07002255222377), +234 1- 2712005-7, +234 1-2802500 Access Bank Rwanda is a member of the Access Bank Group, the sixth largest financial services provider in Nigeria, based on assets. Olumide Olatunji has over two decades of experience in banking, having held various high level positions in both Corporate and Commercial Banking and worked in various markets across the sub-region. FinScope Survey 2020 Report Learn more Financial sector outcome • 2016-2020 USD 40.5 M disbursed in loans I made the following changes: If you disagree with the content, we would like to hear from you, but ask that you refrain from personal attacks or being disrespectful of others. Access Bank Rwanda Head Office. If you suspect you've provided confidential information to a fraudulent site or individual, contact the customer service number on the back of your card or from your account statement. Remera, Gasabo District, Kigali. Delete unsolicited e-mail or SMS that asks for this type of personal information. The Official Website of Access Bank RwandaAccess Bank Plc, Head Office Plot 999c, Danmole Street. Never write down your Personal Identification Number (PIN)–memorize it! Protect yourself from fraudulent e-mails (phishing) claiming to be from a credit card company, bank’s website or any other website for that matter. This means the merchant–and not Visa–is converting the currency. Rwanda. I have just modified 3 external links on Access Bank Rwanda. Accra, Ghana. Access Bank Excites Female SMEs across Africa with Womenpreneur Pitch-A-Ton Second Edition, Access Bank Launches a New Family and Friends Saving Account, ‘Twisungane Dutsinde’ Promo, Access Bank in Partnership with SFH and RBC Launch Breast Cancer Awareness Initiative, 2015 Corporate Social Responsibility launch. In January 2009, the bank re-branded as Access Bank Rwanda. Make a record of credit card account numbers and telephone numbers for reporting lost or stolen cards. Check the expiry dates on your cards to make sure they are not due to expire during your trip. Report suspicious activities to your issuing bank. Contact your card issuing bank and let them know you’ll be traveling so they will not consider the transactions suspicious. Never leave cards unattended at work, in the hotel room, at the pool, the tennis courts, or in a vehicle–locked or unlocked. Access Bank Excites Female SMEs across Africa with Womenpreneur Pitch-A-Ton Second Edition Access Bank Launches a New Family and Friends Saving Account, ‘Twisungane Dutsinde’ Promo Access Bank in Partnership with SFH and RBC Launch Breast Cancer Awareness Initiative Business Women Tipped on Tax Obligation 2015 Corporate Social Responsibility launch The Official Website of Access Bank (Ghana) Plc. Access Bank Rwanda; NCBA Bank Rwanda; Urwego Bank; Microfinance banks. Identify security clues such as the 'closed lock' icon at the bottom of the browser or a URL that begins with https://. If you have an idea for a subject, would like to provide feedback, or would like follow-up. Claiming that the bank has launched a new and secure online banking site, The customers will not be able to log on to their online banking site if they do not migrate to the new one, They are instructed to click on a link in the email, They are asked to provide their username, password and a token code, They emphasize that it is mandatory to enter the token code and most times it is written in. 4th Floor, Cedi House. Please take a moment to review my edit. Make a record of card account numbers and telephone numbers for reporting lost or stolen cards. Our vision A deeper and more inclusive financial sector that supports the livelihoods and well-being of low income people in Rwanda Our mission Low-income Rwandans, especially women and youth, benefit from use of a variety of appropriate financial services. It was established in 2009 but traces its roots back to 1995 when BANCOR SA Rwanda was founded. Laws that govern use of copyrights, trade secrets, etc., will be followed. Keep a record of transactions and review monthly statements thoroughly. The most current guidelines will be available to you online. Working Hours (Head Office) Monday-Friday (8 am-6 pm) Saturdays (9 am-2 pm) Saturdays/Umuganda (1 pm-4 pm) Beside the customer login, there is an icon like a padlock, As you enter your username and click on submit, you would be asked to enter your password and check your secure image, Your secure image is the image you selected when you were registering on the online banking platform, Your token is only required when you are making transfers to third parties within Access Bank or to other banks customers. Today it has seven branches and offers banking services to personal clients and businesses. Use a Visa card to purchase your tickets. Comments including but not limited to, profane or provocative language will be excluded (which means that hateful, racially or ethnically offensive or derogatory content, threats, obscene or sexually explicit language will not be tolerated). Avenue De Nyabugogo, Nyanbugogo, Kigali. The Official Website of Access Bank RwandaAccess Bank Plc, Head Office Plot 999c, Danmole Street. Do not count cash while standing at an ATM-put your cash, card, and receipt away immediately. Find an Access Bank branch closest to you. Access Rwanda’s economy facts, statistics, project information, development research from experts and latest news. When selecting a PIN, do not choose numbers and letters that can be easily identified. Call Center: +250788145300. ACCESS BANK (RWANDA) SA in KIGALI. LEAVE A COMMENT. Access Bank Group. I&M BANK (RWANDA) PLC has 616 total employees across all of its locations and generates $28.65 million in sales (USD). D&B Hoovers provides sales leads and sales intelligence data on over 120 million companies like I&M BANK (RWANDA) PLC around the world, including contacts, financials, and competitor information. Bank code A-Z 4 letters representing the bank. Malicious intent and or participation not in the spirit of civil conversation will be excluded. Based on the IATI data, the dataset includes basic information such as the project title and ID, country, sector, task manager but also, financial information, results and links to publicly disclosed documents. Register for Verified by Visa if you use a Vpay or Visa card.. Use the latest version of your browser's software and check to be sure your computer's operating system software is up to date. The award spotlights the bank’s commitment to meet and exceed customers’ expectations, according to officials. At Access Bank, we will help you accumulate that extra income and grow your funds through our different savings options. Its mission it to be a socially responsible bank for the lower and middle income strata of Rwandan society and to be the one-stop bank of choice for micro and small enterprises in the country. Enrol for VbyV so as to minimize the risks of being defrauded. Please only enter plain text. Do not accept help from strangers. It was established by the law of 24th April 1964 and came into force on 19th May 1964. This is an innovative Access Bank Plc complaint resolution process, the first of its kind by any Nigerian Bank further assuring our customers that we care and any complaints they may have regarding our financial services will be amicably resolved to the satisfaction of our customers. In August 2008, Access Bank Group, the Nigerian financial services provider took a 75% ownership in Bancor SA. To keep our community focused, we have set some guiding principles: Access Bank would not require sensitive and confidential information from her customer. Claims of Copyright Infringement If you believe in good faith that materials available on the Bank’s site infringe your copyright, you (or your agent) may send the Bank a notice requesting us to remove the material or block access to it. This Community is moderated and all comments are reviewed by the community management team before being posted. Offensive Language. Email Address: Rwandacontactcenter@accessbankplc.com Please write to us at. Seyi Kumapayi who was Chief Financial Officer, becomes Executive Director, African Subsidiaries (news posted on November 17 2020). As a consumer you may wish to know the exact price in your home currency at the point of sale–but you should also know you may be charged extra for this service by the merchant. Lock car doors and roll up windows when using drive-through ATMs. If your Visa card is either lost or stolen, Visa is only a phone call away. Omosalewa Fajobi has joined the company as Non-Executive Director (news posted on November 17 2020).. Only give card details when you initiate a purchase. Off Adeola Odeku/Idejo Street Victoria Island, Lagos Nigeria. Access Bank Rwanda Head Office, During the Service Excellence Award 2020 ceremony held on Friday, December 4, at Park Inn by Radisson Kigali, Access Bank (Rwanda) Plc was awarded "Commercial Bank of the Year". Do not leave keys or valuables in the car when using an ATM. Off Adeola Odeku/Idejo Street Victoria Island, Lagos Nigeria. For all other issues, please reach out to our Contact Center with the details below. Always check sales vouchers to verify that the amount on the customer copy of the receipt matches the amount recorded on the merchant copy. Information like token, password, full card details and PINs are private to the customer and would not be requested by Access Bank either via email or telephone. The Bank does not validate assertions or forward-looking statements in the comments. ACCESS BANK (RWANDA) PLC SWIFT Code Details A SWIFT/BIC is an 8-11 character code that identifies your country, city, bank, and branch. Liberia Road. If you have immediate service needs, please contact the bank representative through our Contact Center. Do not ask strangers to help you make withdrawals with your card. Simply call the toll free (free of charge) number Visa provides in each country and you’re linked to the service. Print out or download Visa’s convenient currency exchange rate chart to give you an easy-to-understand reference point for prices when you are getting used to buying things in a different currency. Main Office Contact Blvd. Check with them so you’ll know how much you can take out each day. Tel: + (250) 0788 145 271. Use the safe or security box provided by the hotel for your valuables and do not carry all your valuables with you on tours, to the pool, etc. Source: http://www.accessbankplc.com/rw/ Please do not provide any of your specific account details or other personal information. Always verify the transaction amount before signing the sales receipt. If you have any questions, or need the bot to ignore the links, or the page altogether, please visit this simple FaQ for additional information. ... Country Office Contacts. Visa requires merchants offering this service to inform you of the exchange rate including any applicable commission being charged. Do not respond to any mail requesting for your personal details like Account number, Card details, Token, PIN, etc. From an ATM or Bank when you initiate a purchase 999c, Danmole.. Trade secrets, etc., will be available to you online Plot,... On all of its Security we will exclude posting comments concerning threatened or actual,. 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